Bob Roper Yes. Where should I send it? What is the email address to which I should send the screenshot? Bob Roper yes. Bob Roper. Bob Roper An error occurred while processing your request. Bob Roper I don't need your broken link to make a screenshot. How do I get it to you? Once AVG Free Antivirus window appear, please click on menu button, quarantine and select the file that you wish to restore. Feel free to contact us again if you need any further assistance.
When I try to restore it, it says it's already present. No visible change; the icon is still missing. I go back to the obscure folder that it was restoring to, where I never had had it, drag it back onto the desktop, try to open it, and the cycle repeats.
Bob Roper Alok Kumar, All of that worked. After disabling the AVG Protection please use the files that was detected as threat and install the necessary program on a specified path or replace the file that was removed. Bob Roper I left my programs, 7 zip and regserve, restored and tried to download the latest AGV free antivirus, restarted, and checked the properties on my AVG desktop shortcut.
It's still formatted for Windows 8, I I was given no choice, but there were choices to pick from in my properties window. The choice for Windows 10 is not an option. This is why I say I tried. I got the AVG executable installatrion file, ran it as administrator, it sid that it ws installed OK, but the property window for the AVG desktop dashboard says it's for Windows 8. Nice article about "how to use passive mode".
How do I get passive mode? Thanks again for your help. Local time: PM. Posted 19 August - AM When an application quarantines, or puts something in its virus vault, it prevents it from actively harming your computer, but continues to "hold" it there until you take action to delete it. This process is in place in case it finds a "false-positive" or finds something that is essential to the operation of your computer; you can restore the file should it be necessary.
In effect, it is similar to "are you sure you want to delete these files in your recycle bin? Regards, John. Whereof one cannot speak, thereof one should be silent. Even the best anitivirus AV and other security scanners make mistakes at times--the good ones will correct that quickly, but it still happens.
The thorough scanners will also flag certain files and programs that can be used for either good or ill. Termed Riskware or hacker tools, and vaious other names, they are just bringing the presence of such files to your attention and letting you decide if it is something you are using to troubleshoot or repair a problem, or if it is something installed by a hacker or malware that may indicate an infection.
There are also times when legitimate files that have been infected so holding these files in quarantine until they can be cleaned or replaced insures they are handled properly. Most AV vendors will give you an option of whether or not to clean or delete a file as well as whether or not to quarantine it when found during a scan.
This confuses many people. If an AV says a file can't be cleaned, rule of thumb is the file has been added in toto by malicious software and is safe to delete. But the safe course of action is to quaranine the file and investigate whether it is safe to delete or not. BC has several resources to assist in this: Startup Programs Database The File Database Uninstall Programs Database Those will cover most files and give you an idea of if they are legit or not or whether they are associated with malware.
It is rare tho now for there to be a file that needs to be cleaned. Those are mostly from true viruses, which don't show up much any more. There are still some out there tho, so using quarantine is still the safest course of action. The problem with leaving files in quarantine is that other scanners will detect those files leading some to believe that they are still infected.
As long as you understand that those files have been dealt with and no longer active then you can leave them in quarantine and not worry. It's basically what I do. But since most of those files are bad in and of themselves, there is no need to keep them in quarantine.
Tracking cookies you sure don't need as they keep track of your surfing habits and mostly only enable you to view ads that they think you will be interested in based on those habits. Not a really serious threat or an infection per se, but they won't damage anything if you just delete them and keep them cleaned up.
Yes, ewido is a great program and I recommend you keep it. There is some confusion about the 30 day trial, leading some to believe that it can no longer be used when the trial is up. But there are only a few features that are disabled, such as scheduled updates and background monitoring that are disabled when the trial is up, and ewido will effectively scan and clean as long as you keep it updated manually.
Altho it is now called an antispyware, it is really more of an anti-trojan and even cleans some worms. Along with your antivirus, a firewall and a few anti-spyware apps, you'll have the recommended "layered approach" to security and will be in pretty good shape. On the Quarantine screen, click Add file Locate the file you want to move to Quarantine, then click Open.
The file now appears in Quarantine and can be sent for analysis. Restore files from Quarantine Restoring files from Quarantine poses a high security risk. This action requires advanced user knowledge and is only intended for specific situations for example, if a critical system file is moved to Quarantine.
We do not send replies following file submissions or evaluations. Move files to Quarantine After running a scan, you can send detected threats to Quarantine by clicking Resolve on the scan results screen. On the Quarantine tile, click Open. Click Add file AVG Internet Security
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